Return Policy

Return & Refund Policy

You have 30 days from delivery to return any Legacy Layers order for a full refund — for any reason. Wrong size, changed your mind, didn't love the design in person: it doesn't matter. We'd rather you buy with confidence than talk yourself out of a shirt.

The short version

• 30 days from the day your order is delivered
• Full refund to your original payment method
• No return shipping cost to you

How to start a return

Email support@legacylayers.com with your order number and tell us you'd like to return it. That's the whole process. A real person reads every message, and we'll confirm your refund within 1–2 business days.

Because every Legacy Layers tee is printed to order, a returned shirt can't go back into stock. So in most cases we won't ask you to ship anything back — we'll simply refund you and you're welcome to keep, gift or donate the shirt. If we do need it returned, we'll email you a prepaid return label; you'll never pay to send something back to us.

Refunds

Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may need a few extra days to post it. If more than 15 business days have passed since we confirmed your refund and you still don't see it, email support@legacylayers.com and we'll track it down.

Wrong, damaged or misprinted orders

If something arrived wrong, damaged or misprinted, that's on us and we'll make it right with a free replacement or a full refund — your choice. Photos help us file a claim with our print facility, so please include them:

• The full garment, laid flat in good light, showing the front of the print
• A close-up of the defect — the stain, crack, misprint, misalignment or tear
• The neck tag or size label, so we can confirm which garment shipped
• The shipping label or packing slip, if the wrong item arrived
• The packaging itself, if the damage happened in transit

The fastest route is the delivery email we send after your order arrives — it comes from customer@trackorder.site with the subject line asking how you liked your order. Click "Leave a review" or "Report an issue", pick what went wrong, describe it, and attach up to 4 photos. Can't find that email? Just email us directly with your order number and the same photos.

Please don't wash or wear a defective item before submitting photos — once it's been laundered our print facility can no longer verify the defect.

Getting a different size or design

The fastest way is to start a return and place a new order right away, so your new shirt goes into production immediately instead of waiting on anything to reach us. Not sure of your size? The size chart on every product page has real measurements for the Gildan Softstyle tee so you can compare against a shirt you already own — or email us before you order and we'll help you pick.

Exceptions

Gift cards and custom or personalised products can't be returned. Everything else in the store is covered by the 30-day window above.

European Union — 14-day cooling-off period

If your order ships into the European Union you also have the statutory right to cancel within 14 days of delivery, for any reason. Our 30-day policy above is more generous and applies to you as well. Email support@legacylayers.com to start either one.

Questions

Email support@legacylayers.com. A real person reads every message.

— Skip, Owner, Legacy Layers